Privacy Policy

Travel Day Exclusive (“we”, “us”, “our”) values your privacy. This Privacy Policy describes the personal information we collect, how we use it, and the steps we take to protect it when you use our website, mobile applications and travel services.

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out an inquiry, contact or booking form
• Subscribe to our newsletter
• Communicate with our concierge via phone, email, WhatsApp or chatbot
• Make a payment for a booking, package or service

This information typically includes your name, phone number, email address, billing details, travel preferences and any other information you choose to share.

2. How We Use Your Information

• To process and fulfil your bookings and inquiries
• To provide pre-trip, on-trip and post-trip support
• To send service-related communications and updates
• To send marketing communications (only with your consent — you can opt out anytime)
• To comply with legal and regulatory obligations
• To improve our services and personalise your experience

3. Sharing of Information

We share your information only with trusted partners required to fulfil your booking — airlines, hotels, transport providers, insurers, visa consultants and payment processors. We do not sell your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect your personal information. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic and personalise content. You can disable cookies via your browser settings, but some features may not function properly.

6. Your Rights

You have the right to access, correct, update or request deletion of your personal information. To exercise these rights, email us at hello@travelday.in.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent.

8. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.

9. Contact Us

For questions about this Privacy Policy, please contact us at:

Travel Day Exclusive
Reach Offices, Alwarpet, Chennai, India
Phone: +91 78240 00918
Email: hello@travelday.in