Privacy Policy

Travel Day may collect personal information directly from customers or through authorized third-party service providers for the purpose of providing travel-related services and support. We collect only the information necessary to process your travel requirements and enhance your overall customer experience.

The personal information collected may include:

• Full Name
• Contact Number
• Email Address
• Address & Location Details
• Travel Preferences & Requirements
• Passport & Visa Information (for international travel services)
• GST Details (for corporate invoicing)
• Payment & Transaction Information

Customers generally provide their personal information under the following circumstances:

• While booking cab services, holiday packages, hotels, flights, visa assistance, travel insurance, or any other travel-related services through Travel Day.
• While submitting enquiry forms on our website or communicating with our customer support team.
• While subscribing to newsletters, promotional offers, or marketing communications.
• While participating in surveys, feedback forms, contests, or promotional campaigns.

Travel Day takes reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.

The information collected by Travel Day is used solely for providing and improving our travel-related services. Your information may be used for:

• Booking confirmations and travel coordination
• Cab, hotel, flight, visa, insurance, forex, and holiday package processing
• Customer support and travel assistance
• Sending booking updates, invoices, itineraries, and travel alerts
• Corporate travel management and reporting
• Internal research, analytics, and service improvements
• Marketing promotions, offers, and service updates

Customers may opt out of promotional communications at any time by contacting our support team.

In certain cases, your information may be shared with airlines, hotels, transport providers, visa agencies, insurance partners, or other travel-related vendors solely for processing your requested services.

Travel Day may collect non-personal information such as:

• Browser Type
• Device Information
• Operating System
• IP Address
• Website Usage Data
• Language Preferences
• Location Information

This information is collected to improve website functionality, user experience, marketing effectiveness, and service quality.

Travel Day uses cookies and similar technologies to enhance website performance and improve customer experience. Cookies help us:

• Remember customer preferences
• Understand website traffic and usage behavior
• Improve website functionality and security
• Provide personalized content and offers

Customers may choose to disable cookies through their browser settings; however, some website functionalities may be affected.

Travel Day does not use cookies to collect sensitive personal information or share customer data with unauthorized third parties.

Travel Day may share customer information with trusted third-party service providers strictly for operational and booking purposes, including:

• Airlines & Flight Operators
• Hotels & Resorts
• Transport & Cab Vendors
• Visa Processing Agencies
• Insurance Providers
• Forex & Payment Partners

Information is shared only to the extent necessary to complete requested travel services.

Travel Day does not sell, rent, or trade customer personal information to external marketing companies or unrelated third parties.

Travel Day may work with professional service providers and technology partners for:

• Payment Processing
• Website & Technology Support
• Customer Relationship Management
• Marketing & Promotional Campaigns
• Customer Feedback & Satisfaction Surveys

All associated partners are expected to maintain strict confidentiality and data protection standards.

Customers have the right to:

• Access their personal information
• Request correction or update of information
• Opt out of promotional communications
• Request deletion of personal data (subject to legal and operational requirements)

For any privacy-related requests, customers may contact our support team directly.

Travel Day reserves the right to update or modify this Privacy Policy at any time without prior notice. Customers are advised to review this page periodically to stay informed about our latest privacy practices.

Continued use of our services after any policy changes constitutes acceptance of the updated Privacy Policy.